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Legal Information

Terms of Condition

Please read these terms carefully before using our email automation platform.

Last updated: August 10, 2025

These Terms of Condition ("Terms") govern your use of ViewerTour's email automation platform and services. By using our platform, you agree to comply with and be bound by these terms. Please read them carefully as they contain important information about your rights and obligations.

Acceptance of Terms

Agreement to Terms

By using ViewerTour's 360 platform, you agree to these Terms of Condition. If you do not agree, you may not access our services.

Modifications

We may update these terms anytime. Continued use constitutes acceptance of new terms.

Service Description

Platform Features

ViewerTour allows creating, managing, and sharing interactive 360 tours with AI-assisted tools. Users can add scenes, hotspots, and simple navigation between them.

Service Availability

We aim for high uptime but cannot guarantee uninterrupted access. Planned maintenance will be announced in advance.

User Responsibilities

Account Security

You are responsible for maintaining your account credentials. Notify us of unauthorized access immediately.

Acceptable Use

Use ViewerTour only for lawful purposes. No spam, malicious content, or violations of laws are allowed.

Subscription and Billing

Subscription Plans

Your plan defines how many scenes you can create per tour: Starter: up to 10 scenes, Pro: up to 50 scenes, Enterprise: unlimited scenes. You can upgrade or downgrade anytime.

Payment Terms

Subscription fees are billed monthly or annually. All fees are non-refundable except as noted in our refund policy.

Privacy and Data Protection

Data Processing

ViewerTour processes your data to provide 360 tour services. We implement safeguards to protect your data.

Data Retention

Your data is retained as needed for service provision. You may request deletion following legal and operational requirements.

Limitation of Liability

Service Limitations

Services are provided 'as is'. ViewerTour is not liable for errors, downtime, or unmet expectations.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where ViewerTour is incorporated, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration.

Contact Information

For questions about these Terms, please contact us at info@viewertour.com or through our contact form.