Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: Aug 15, 2025
At ViewerTour, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our 360 view tour.
When you create a ViewerTour account or use our 360 tour services, we may collect information such as your name, email, and company. This is collected only when you voluntarily provide it via registration or contact forms.
We automatically collect data on how you interact with tours, scenes, hotspots, and AI features. This helps us improve ViewerTour and provide a better experience.
We collect device, browser, and IP data to ensure platform security and optimize performance across devices and browsers.
Your data allows us to deliver, maintain, and improve 360 tours, hotspots, and AI-assisted features. It ensures tours run smoothly and features respond correctly.
We may use your contact info to send important service updates, security alerts, or billing notifications. You can opt out of marketing messages at any time.
Aggregated usage data helps us enhance ViewerTour, develop new features, and improve the user experience.
All data transmitted to and from ViewerTour is encrypted with SSL/TLS. Personal information and tour data are stored securely.
Only authorized personnel have access to your data. Our team follows strict security protocols and confidentiality agreements.
We monitor our platform to detect unauthorized access and security threats 24/7.
We may share limited data with trusted service providers, such as cloud hosting or payment processors. They are contractually bound to protect your data.
We may disclose information if required by law, court order, or government authority, while respecting your privacy whenever possible.
In case of merger or acquisition, your information may transfer to the new entity. We ensure privacy rights are maintained.
You can update or correct your personal info anytime via account settings. Contact support if you need help.
You may request deletion of your account and tours. Data will be deleted within 30 days, except where law or operational needs require retention.
You can export your data, including tours, scenes, and AI settings, in a standard format.
Required for core ViewerTour functionality, login sessions, and security. Cannot be disabled.
Help us understand how users interact with tours. You can opt out via browser settings or cookie preferences.
Integrated services may set their own cookies. Review their privacy policies to understand usage.
If you have any questions about this Privacy Policy or our data practices, please contact us at info@viewertour.com or through our contact form. We will respond to your inquiry within 48 hours.